Customer Registration How-To

Customer Registration How-To


Customer Help Desk Services support@middletowndatacenter.zohodesk.com


Customer Registration How-To

6th April 2019

OVERVIEW

Welcome to the Middletown Data Center Help Desk Services.  This step by step guide will walk you through the customer self registration and email registration process to access the Middletown Data Center Help Desk self-service portal.  https://desk.zoho.com/portal/middletowndatacenter/home

Self Registration

  1. Using your browser go to https://desk.zoho.com/portal/middletowndatacenter/home

  1. Click on New user Sign Up

  1. Enter First and Last Name, Email Address, and text you see in your image.  Text is case sensitive.  Click Sign Up button to send registration.

  1. In your email application, you will receive a accept the invitation email, click on the ACCEPT THE INVITATION link.  

  1. Create a new strong password for your Self-Service account and click register.

  1. Please complete the customer profile with your Name, Display Name, Email, Phone, Mobile, Country and Time Zone.  Click Save.

  1. Self-Registration is complete.  You can now create and view your tickets.